About Telephonetics VIP Ltd
Established in 1993, Telephonetics VIP Ltd is a leading provider of hosted and customer premises speech recognition and voice automation solutions. With innovative solutions for self-service, call steering, mobility, outbound messaging and business continuity, Telephonetics VIP Ltd has a global network of customers including 80% of the major UK multiplex cinemas and 50% of the NHS Acute Health Trusts, as well as a number of Global 1000 financial services companies.
Telephonetics VIP Ltd is a wholly owned subsidiary of Telephonetics plc, which is listed on the London Stock Exchange’s AIM market (LSE: TPH.L).
Telephonetics plc acquired Datadialogs in 2009, enabling the Group to offer customers complete end-to-end communications solutions within the contact centre environment.
Datadialogs develops ‘Eden’ the Service Oriented Architecture (SOA) platform enabling organizations to rapidly create and deploy business solutions without the need to develop code. Eden software integrates in real-time with virtually any existing IT infrastructure. This allows Eden to bring together disparate systems into a single unified environment very quickly, thereby streamlining user access and process.
Eden's products are highly regarded across private and public sectors with customers including Kier Group, Affinity Sutton, Morrison Facilities Services, Comet and Bournemouth & Hampshire Water. It has partnerships with Civica, Differentia Consulting and Sphere IT that provide established routes to market.
For more information, please visit the Datadialogs website.