Telephonetics VIP Information And Booking
A key area for Telephonetics VIP is the provision of automated information and booking solutions for organisations that experience large volumes of calls for a common purpose, for example, to book tickets.
These solutions are designed to:
- Answer callers more efficiently and quickly than a traditional call centre
- Offer more detailed information
- Cut call waiting time
- Provide 24/7 high quality customer service
- Allow identification of precision retailing opportunities
Speech recognition technology offers users a friendly and more effective alternative to touch-tone technology that enables callers to simply speak to our solution in order to obtain information, book tickets and achieve a wide variety of other tasks.
Unlike traditional touch-tone systems (i.e. press 1 for showing times, 2 to book tickets), customers calling the Telephonetics VIP information and booking solution won’t get locked into one option, with no option of being able to return to the main menu.
The Telephonetics VIP Information and Booking solution is currently used by over 80% of the UK cinema multiplex market.
To learn more about the numerous benefits organisations have experienced from using Telephonetics VIP solutions please see our customer Case Studies.
For more information please call 01442 242 242 and ask for “Sales”.